Edsouth, as a holder of loans in the Federal Family Education Loan Program (FFELP), is committed to the highest ethical standards in helping students and families pursuing postsecondary education. The Edsouth Board of Directors endorses the following principles:
1. Edsouth encourages students and families to borrow only what they absolutely need to persist and succeed in postsecondary education.
2. Edsouth respects the role of student financial aid professionals, and supports the integrity of the financial aid process and the financial aid professionals’ responsibility to assist their students.
3. Edsouth will work with student financial aid professionals, elementary and secondary school counselors and others to promote increased awareness of financial aid opportunities, to enhance access to postsecondary education and to increase financial literacy.
4. Edsouth fairly and accurately discloses all terms and conditions related to its loan products to students and families.
5. Edsouth plainly discloses all eligibility conditions that apply to borrower benefit programs, including but not limited to situations that could cause withdrawal and/or refunding of the benefits or cessation of the program.
6. Edsouth protects the privacy of loan applicants and recipients and shall comply with all applicable federal and state laws that restrict the use of the nonpublic personal information for purposes unrelated to the processing and administration of the consumer’s loans, including honoring borrower requests pursuant to those provisions. In addition, Edsouth shall ensure its contractors/servicers protect the same privacy.
7. Edsouth shall refrain from taking action which would cause a school employee to have a conflict of interest. Without limiting the foregoing, Edsouth will not offer gifts, meals or tickets to entertainment events to school employee(s) if the value of such would create the appearance of impropriety on the part of the school employee.
8. Edsouth shall maintain programs to continue to fully comply with the anti-inducement provisions contained in the Higher Education Act and the implementing guidelines issued by the Department of Education.